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Insight Ups Insight Broadband Speeds

New York – September 01, 2004 –

Insight Communications (NASDAQ: ICCI) today announced increased speeds for Insight Broadband customers in all markets to 256Kbps upstream and 4Mbps downstream. This is up from the 128Kbps upstream and 3Mbps downstream speeds that have been available since Insight Broadband was launched in February 2002. Insight Broadband Plus, a higher speed tier of service, also increases from 384Kbps upstream and 3Mbps downstream to 384Kbps upstream and 4Mbps downstream. Both increases will automatically be available to current customers during the first week of September at no additional cost.

“With the variety of rich media available on the Internet today, our customers require a faster Internet service,” said Bryan Smith, vice president of broadband services. “Speed is the defining criteria that sets us apart from our competitors. To that end, we are meeting our customers’ needs by raising our speeds as a part of our ongoing campaign to add value to our broadband service and keep us in a leading position in the marketplace.”

This speed increase is the latest in a series of improvements being made to the Insight Broadband offering. Insight Broadband’s portal, Insightbb.com, was recently re-launched with expanded content from such providers as Travelocity, CareerBuilder.com, and The Weather Channel. Security software, including personal firewalls, anti-virus protection, and parental and SPAM controls, and Webmail are also now available to customers. Additional speed increases and portal enhancements are currently being evaluated.

Insight Broadband uses the advanced broadband capabilities of cable’s infrastructure to bring the Internet to users at speeds of up to 70 times faster than traditional phone modems. Customers receive up to six email addresses, 10 MB of personal Web space per email account, parental controls and filters, E-Mail forwarding and Auto-reply, Spam filtering, customized account preferences and extensive online assistance. Insight Broadband’s high speed Internet package is available for as low as $34.95 a month, with the purchase of additional Insight services. Insight Broadband Plus’ higher speed tier of service is $79.95 a month.

Insight Communications (NASDAQ: ICCI) is the ninth largest cable operator in the United States, serving approximately 1.3 million customers in the four contiguous states of Illinois, Kentucky, Indiana and Ohio. Insight specializes in offering bundled, state-of-the-art services in mid-sized communities, delivering basic and digital video, high-speed Internet, and voice telephony in selected markets to its customers.


Contact:

Whitney Moose
Corporate Relations Coordinator
Insight Communications
917.286.2300